Skip to content

JobNet: Jobs for Technical People
 

Job Application

 
 
 

Please answer the following questions in order to process your application.

 
 
Email Address *
 
Select your working status in the UK *
 
 
 
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
 
Attach a CV * 
 
Optional covering letter 
OR
Clear covering letter
 
 
 * denotes required field
 
Apply
 
 
Additional Information:
 
First Name
 
Last Name
 
Address
 
Country
 
Home Telephone
 
Mobile/Cell
 
Availability/Notice
 
Salary Expectation GBP
 
Approximately how far are you willing to travel to work (in miles) ?
 
 
 

Key Privacy Information

When you apply for a job, JobNet will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobNet will keep a copy of the application for 90 days.

More information about our Privacy Policy.

 

Job Details

 

3rd Line IT Engineer (Permanent)
Location: Kettering, Northamptonshire, England Country: UK Rate: £45k - 50k per year
 

3rd Line IT Engineer

Kettering (Hybrid)

£45,000 - £50,000

VIQU are seeking a 3rd Line IT Engineer to join a thriving player in the Managed IT Services and Solutions industry. With a commitment to excellence, they empower their clients to focus on their growth and success by managing their needs efficiently and securely, earning them the trust and loyalty to their customers and partners.

As a 3rd Line IT Engineer, you will deliver advanced technical assistance to clients, ensuring prompt resolution of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you will maintain effective communication channels. Your responsibilities will include accurate documentation management, providing guidance to team members, collaborating on technical designs and implementations, and offering on-site support when necessary. Committed to exceeding performance targets, you will contribute to operational support and collaborate with various business units. You will also suggest continuous improvements and identify potential opportunities during client infrastructure assessments.

Requirements of the 3rd Line IT Engineer:

- Minimum 3 years in 3rd line technical support in an MSP environment.

- Proficient in Windows Server, Active Directory, Exchange, and networking (DNS, DHCP, Switches, Routers).

- Experience working with Azure and related services.

- Expertise in Wintel environment and Windows desktop operating systems.

- Good knowledge of VMware vSphere and Microsoft Hyper-V.

- Ideally hold two or more industry-recognized certifications (eg, AZ-, MS-, CCA, VCP, CCNA, CCDA)

- Proven experience in problem management and root cause analysis.

To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) .

If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply).

3rd Line Engineer

Kettering (Hybrid)

£45,000 - £50,000


Posted Date: 16 May 2024 Reference: JSKD193RDLINE Employment Agency: VIQU Ltd Contact: Katie Dark
hide