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Job Details
Application Support Engineer (Contract)
Location: Stevenage, Hertfordshire Country: UK Rate: £325 - £355 a day
Application Support Engineer - SC cleared
+ 3 months +
+ on site in Stevenage
+ Inside IR35
+ £325 - £355 a day
Skills:
+ Applications, End User Support.
+ Windows
+ SC clearance
We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role.
The Support Engineer will:
- Provide extensive end user support for Mechanical Design application for over 3000+ users.
- Be responsible for delivering support across 3 UK sites - Stevenage, Bolton, and Filton.
- Assist in the definition of best practice and processes associated with Mechanical Design applications.
COMPETENCIES:
- Good knowledge of application/s support
- Develop effective resolutions for user problems and system errors.
- Adaptability to different personalities and levels of user knowledge.
- Confidently be able to present complex subjects to different target audiences.
- Good verbal and interpersonal communication skills.
- Ability to work autonomously.
- 1st/2nd level operations experience with Application support team or service desk
- Experience of working to SLA's
- Problem determination skills
- Self motivation
- Ownership and management - Able to work alone on tasks once trained
- Methodical - Common sense
- Communication skills
- Problem triage
- Team player
- Aptitude
- Quick Learner
- Professionalism
KEY SKILLS
- Windows experience
- Onsite availability
- Working within a Support team environment
- Must be willing to apply for DV Sec clearance if not already held
- SQL Awareness
- Analytical skills
- Log analysis competency
- Window 2016 server knowledge and above
- Window OS skills - Strong
- App Packages
- VM's
- Enterprise services Experience - Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
- Security Patching
- Release management and Change management
- Problem Management
- Root Cause Analysis skills
If you would like to discuss this Application Support Engineer role in more detail, please send your updated CV to (see below) and I will get in touch.
Posted Date: 14 May 2024
Reference: JS-BBBH151171
Employment Business: CBS Butler
Contact: Chloe Manerowski