On behalf of a market-leading SME located in Essex, I am looking for an experienced IT Technician to support organisational expansion plans with 1st/2nd Line IT Support.

On-Site Monday-Friday
Inside IR35
4 month contract with the opportunity to move to Permanent

Reporting into the Head of Operations, you will be responsible for:

• Resolve all issues as a first point of contact where possible (software and hardware).
• Lead the planning, execution, and delivery of technical projects, ensuring adherence to project goals, timelines, and resource allocation.
• Work collaboratively with stakeholders to analyse project requirements.
• Complex technical challenges and issues encountered during project development, providing solutions to keep the project within scope.
• Management of Exchange Online, inclusive of troubleshooting issues.
• Management of devices using Microsoft InTune or other MDM solutions to enforce security policies and control access to corporate resources
• Troubleshooting and resolve technical issues related to Microsoft 365 services, hardware, software, and network problems
• Identify and assess cyber-security risks, vulnerabilities, and threats, and create risk mitigation strategies.
• Manage User Access Control

Skills/Experience required:

• Proven commercial experience with 1st/2nd Line IT Support
• A particular strength with O365 suite (SharePoint, Power BI, etc) and a willingness to progress in this area, is essential.
• A working knowledge of InTune would be highly beneficial
• A self-starter with ambitions for career progression.

Please apply online with your CV.