We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance.
Your Role:
- Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony.
- Manage incidents & requests in a ticketing system.
- Analyze & develop solutions for the sustainable safeguarding of client services.
- Create & maintain specific user & operational documentation.
- Partage in Active Directory User Management, Device Management & Mobile Device Management.
- Set up, configure & deploy clients & organize & execute hardware replacements globally.
- Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware.
Your Skills:
- At least 2 years of professional experience in IT Support.
- Sound expertise in Microsoft Operating Systems & M365 Office products.
Your Profile:
- Further Educated in Computer Science or similar.
- Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented
- A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
Bern Canton, Switzerland
Very Competitive
Simon Ellis Manda
JSSEM59661
29/04/2024 16:00:14
About Helvetica Partners Sarl
We are Helvetica Partners, a Swiss based recruitment company created in 2007. By being close to our clients and our candidates alike, we aim to deliver satisfaction to both. So far we have managed...
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