API Operations Analyst

Open Banking

London (hybrid)

Cititec Talent is partnered with a leading Fintech SaaS Solutions provider in the Finance Industry, specializing in Open Banking Compliance, Innovation, and Confirmation of Payee (CoP) processing. With a rich history in Open Banking, they're committed to innovation and delivering top-notch solutions to our expanding client base.

They're seeking an Integration Analyst to ensure Open Banking compliance, provide product support, and manage production issues. This role involves investigating API failures, communicating with clients and third parties, supporting product integrations, and maintaining API documentation.

Key Responsibilities:

• Specialize in Open Banking compliance and provide product support.
• Manage production issues, including detailed API failure investigation and tracking.
• Communicate effectively with clients and third parties regarding production issues.
• Support clients with product integrations and maintain API documentation.
• Contribute to product and market research efforts and provide insights for future development.

Requirements:

• Experience in API management or operations, with a focus on resolving technical issues.
• Hands-on experience in developing, testing, or implementing API solutions.
• Background in fintech or SaaS environments.
• Knowledge of Open Banking principles and regulations.
• Preferably, experience in a startup environment, demonstrating adaptability.
• Understanding of API security protocols including OpenID, mTLS, and FAPI.
• Strong client-facing skills and proficiency in tools like Postman, JIRA, and Elastic.