Role: Associate Product Specialist
Type: Permanent
Salary: £35,000 - £38,000
Location: Remote

iO Associates are excited to be working with an award-winning, cutting-edge, software company that are revolutionising the healthcare industry. Their unique technology empowers healthcare providers to deliver more efficient and effective care.

As a fast-growing business with new Products and services being added continually, we are looking for enthusiastic and passionate people to join the team and assist with the development of the Products.

You will work closely with the Product Manager to help streamline internal processes, create consistency, and increase efficiencies across the Product areas.

Responsibilities:

• Collaborate with the Principal Product Manager to identify value to customers and make innovative recommendations based on this
• Maintain a structured backlog of feature ideas based on deep insights into user and client needs
• Assist in understanding product development scope, time-to-market, cost, and quality considerations
• Conduct thorough market research to inform roadmap and product development decisions
• Effectively communicate the value of solutions to internal and external stakeholders
• Write clear tickets to convey user needs and acceptance criteria for efficient development
• Keep documentation up to date and refined as necessary
• Track and analyse key data and metrics for engineering and senior leadership
• Provide product support and act as a primary point of contact for enquiries and tickets
• Support client liaison activities both pre and post-sales.
• Stay updated on industry best practices and trends in product management.

Skills:

• Excellent communication skills both written and verbal
• Ability to work with all levels of the organisation
• Methodical and able to prioritise workload effectively

Desirable:

• NHS/Health-tech background
• A technical degree or similar background
• Marketing experience
• Pre-sales experience
• Interest in STEM subjects

Benefits:

• 25 days of annual leave plus bank holidays
• 10% discretionary bonus scheme
• Private medical insurance and group life cover
• Workplace pension with a 5% company contribution
• Salary sacrifice scheme
• Company social events
• Opportunities for career progression with access to training and cutting-edge technology

If you're a good communicator and ready to embark on an exciting journey in product development, with the eagerness to learn, I'd love to hear from you. Please respond with an up-to-date CV.

I look forward to hearing from you!