Skip to content

JobNet: Jobs for Technical People

 

McLean Virginia - Open Full Time Posted: Thursday, 24 May 2018
 
 
Applicants must be eligible to work in the specified location

*We are unable to sponsor for this permanent Full time role*

Prestigious Enterprise Company is currently seeking a SalesForce End User Trainer. Candidate will know how to use the Sales and Service Clouds and have excellent communications skills and training experience

Responsibilities:

Change agent and champion of Salesforce to promote best practices that can transform the businessees by using Salesforce.

Deliver hands-on trainings on horizontal capabilities and process specific use cases of Salesforce, delivered 1:1, cross-area trainings, short video recordings, learn & lunch trainings, onsite as well virtual.

Produce training materials for end users, including quick reference guides.

Manage Chatter Support Group, to provide solutions to end users via this channel and ensure user needs are addressed timely and accurately.

Secure training logistics such as venue/room availability, connectivity, and materials to deliver excellent customer experiences.

Maintain training portal and content library by producing new trainings (recordings) on specific themes, tips and tricks and drives roll out of these materials using Salesforce.com.

Track and measure effectiveness for trainings (attendance, feedback etc), including conducting post-training follow up with end-users and identify improvement areas. Apply key learnings to improve future programs.

Help identify platform enhancements, best practices for governance and processes based on training feedback and gaps and share recommendations with CoE team.

Support Success Manager with ad hoc requests for training received via the CoE Request Support and in the creation and communication of a monthly training plan/calendar.

Qualifications:

BA Degree or equivalent work experience
Strong knowledge of Salesforce required
Training experience required preferably with Salesforce
Strong communication skills (written and verbal)
People management experience required
Good leadership and mentoring skills
Salesforce Certification highly preferred
Extensive experience in and strong knowledge of Salesforce
Good leadership and people management skills
Corporate training experience
Must be comfortable presenting

Salesforce Certification is highly preferred. Experienced trainers with Salesforce experience without certifications will be considered and required to attain a certification as a pre-condition to join the team.


McLean Virginia, United States of America
IT, Education
Open
Craig Johnson 
JSCJ-SALETRAIN
5/24/2018 2:20:43 PM

About Request Technology - Craig Johnson
You may be just a keystroke away from fulfilling yourREQUEST for success...REQUEST is an executive search firm specializing in recruiting Information technology professionals for organizations in the...

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.